Nolan was fantastic from beginning to end. Nothing was ever too much trouble. No question ‘too silly’. Nolan is extremely personable, knowledgeable and helpful. He’s a no nonsense friendly man who gives you the facts and only the facts. He explains everything very well, yet is always available should you have any questions or concerns. He is not happy unless you are happy (his words). Nolan was extremely patient and understanding, keeping in touch regularly to see how my partner was going. As soon as we were back on track it was all systems go and our new loan was finalised in just a few short weeks.